Restaurant.com is a restaurant deal aggregator designed to make getting the best dining deals more streamlined – or is it? It was supposed to achieve this by offering to connect potential customers with deals offered by various restaurants by selling so called gift cards, sometimes even at a discount. Imagine obtaining a $25 gift card worth a $25 dinner, but only paying $5 for it! Unfortunately, there seems to be a number of restaurant com scam reports made recently. Its users complained about the legitimacy of these claims, primarily after having their gift cards declined after dinner. We at Restaurateur have investigated the claims and bring you a breakdown of what is and isn’t a fact, so you escape a potentially bad experience when dealing with the restaurant.com website.
So, is there any truth to the restaurant com scam claims made by its users? First, let’s look at a number of customer experiences listed on various websites:
I’ve used Restaurant.com’s certificates a few times and they work, but several restaurants for which I purchased certificates have gone out of business before I had a chance to use them. restaurant.com will make good on it and will ask you to choose another restaurant on their list, but I’ve found it’s more trouble than it’s worth. Also, each restaurant has its own restrictions (lunch only, 4 people only, must spend over a certain amount, etc.) I now have a bunch of certificates I hope I get to use before the expiration date.
As for the dinner of the month gift, Megan, rest.com has sales of 60% off by offering $25 certificates for $3.00 each, so you’d be better off waiting for the sales.
–Arlyne B., yelp.com on Restaurant Com Scam
I recently bought some certificate from restaurant.com. The purchase was paid with my credit and but I didn’t not receive any certificate. I try to contact the company about the certificate through multiple emails and phone calls. I didn’t get a reply through email and when I try to call no one pick up the phone. I hope that no one will do business with this company because it is all just a scam.
–D Ksor, complaintsboard.com on Restaurant Com Scam
Restaurant.com advertised that I could buy a $25 Gift Certificate for a small restaurant located near me…The End Zone…in Horton, MI FOR ONLY $10!!! So we get to The End Zone, order drinks, and immediately give our gift certificate to the waitress. We are excited to try $35 worth of food and drinks (that is a stipulation of the deal, our gift certificate clearly says that to use the $25, we need to spend at least $35…not hard for a family of six!
The waitress frowns and tells me that The End Zone in Horton, MI, DOES NOT participate with Restaurant.com, and that I’ve been scammed!
–Anonymous, thealmostmillionaire.com on Restaurant Com Scam
Customers have evidently had numerous unpleasant situations where they were unable to find a restaurant who accepts restaurant.com gift cards, even if they were promised such within their neighbourhood or similar. Some even go as far as to claim that the restaurant.com restaurants list that should be partaking in the program is completely made up and that testimonials about restaurant com scam are far from gossip.
Instead of relying on scams, check out how excellent restaurants do their business for great success.
Restaurant Com Scam – What to do if You’ve Been Scammed
Restaurant.com claims you should just use the website to find another use for your gift card at some different restaurant, if you somehow found yourself in a situation where the restaurant you’ve visited inexplicably refuses them.
Unfortunately, if that too ends up false, there is not much else to do other than to run a restaurant.com lawsuit. Though, due to the nature of the issue, doing that should result in success in most cases.
To investigate if there was a precedent to your case, take a look at these gift card scams reported by people around the Internet.
In case the Restaurant Com Scam was indeed truth, it should eventually suffer a class action lawsuit.